Returns & Refunds
1. What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached.
2. How do I start a return?
Email us at [your email] with your order number and reason for return. We'll respond within 1-2 business days.
3. Do you cover return shipping?
Return shipping is the customer's responsibility. We cover exchange shipping costs.
4. How long does a refund take?
Refunds are processed within 5-7 business days after we receive the item.
Shipping & Orders
1. Where do you ship from?
All orders ship from our warehouse. Delivery takes 7-15 business days to the US.
2. How do I track my order?
You'll receive a tracking number via email once your order ships.
3. Can I change or cancel my order?
Orders can be modified within 24 hours of placement. Email us immediately at [your email].
Sizing
1. How do I find my size?
Check our size guide on each product page. When in doubt, size up — our jeans run slightly slim.
2. Can I exchange for a different size?
Yes! Size exchanges are free within 30 days of delivery.
Product Care
1. How do I care for my jeans?
Wash inside out in cold water, hang dry. Avoid the dryer to preserve embroidery and rhinestone details.